WELCOME TO BVG LIFE-SCIENCES
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Returns and Refunds Policy
This returns policy forms a part of the user agreement, and all purchases made from www.bvglife.com are subject to this Returns Policy.
www.bvglife.com is a website operated by BVG Life Sciences Limited, a DPIIT-recognised start-up. The company sells products in Human Care which are proprietary as well as licensed.
Every person making a purchase on our website is advised to read all product details carefully, and only then place an order. Dispatch from our side will take 4-5 working days and all products are non-returnable and non-refundable.
We do not allow cancellation of orders. Orders can be canceled only prior to the generation of tracking / AWB numbers. In exceptional circumstances, we may allow a change in products, on a case to case basis, and a decision by the BVG Life Sciences Limited team would be final.
This also covers our shipping policy. Under this policy, we shall ship orders in 2-3 working days after confirming payment from the system. In cases it may happen that payment is deducted from your account, but may not be updated at our end. It will be customers’ responsibility to confirm that order payment has been successful. The delivery happens through third-party couriers and they will deliver as per their schedule. You agree that we have no control over them, though we endeavor to send with the best courier available.